Frequently Asked Questions
Our FAQ page is designed to address any queries you may have about our products and services at Scents by Gina x. From our home scents to our unique gifts, we aim to provide clear and concise answers to help you make informed decisions. We believe transparency is key in building trust with our customers, so read on to find out more about our delivery services, environmentally friendly practices, and special offerings.
Delivery Times
At Scents by Gina x, we understand how important timely delivery is for our customers. We aim to dispatch all orders within 7-10 days. Once your order is shipped, you will receive a confirmation email with a tracking link so you can monitor your package’s journey to your doorstep. Depending on your location, delivery times may vary, but generally, you can expect your products to arrive within 5-7 business days after dispatch. We are committed to ensuring that your experience with us is seamless and efficient, and we always strive to keep you informed at every step of the way.
Our Commitment to Quality and Sustainability
At Scents by Gina x, quality is at the heart of everything we do. Our home scents are crafted using natural ingredients, ensuring that they are safe for you and your family. We believe that creating a welcoming atmosphere should not come at the cost of your health or the environment. This is why we meticulously select our materials and suppliers, prioritising eco-friendly practices throughout our production process. When you shop with us, you can be confident that you are supporting a business that values integrity and sustainability, providing you with home scents and gifts that you can trust.
Got More Questions?
If you have further questions or need assistance, feel free to contact us! We're here to help.